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Get Help for Cards Services
| Customer Queries | Credit Card/Debit Card/Prepaid Card Activation | Card Replacement |
| PIN Replacement | Lost/Stolen Report & Block | Foreign Part Enable Request |
| Foreign Part Disable Request | Online Transaction Enable Request (BDT & USD) | Online Transaction Disable Request |
| Credit Card Outstanding Balance | Captured Card Delivery Request | Disputed Transactions |
| Card Available Balance | Returned Card/PIN Delivery | Duplicate E-Statement Request |
| Credit Limit Enrichment Query | Embossing Name Correction/Change Query | Card Renewal (Manual) |
| Voluntary Closure Query | Credit Shield Enrollment/De-enrollment | Limit Conversion Request (USD to BDT/BDT to USD) |
| Credit Card Balance Transfer Query | Static Data Update Request | Annual Fee Reversal Request |
| Reward Point Redemption Request | Card Payment Update Query | Transaction Decline Inquiry |
| Card Payment Dollar Rate Query | Smart EMI Early Settlement Query | Transaction Limit Increase Request |
| Transaction Limit Decrease Request | Credit Card Application Status Query | Card and PIN Delivery Status Query |
| Card New Campaign Query | Priority Pass Related Query | Dispute Resolution Request |
| Card Fees and Charges | Credit Card Sales Lead |